To speak with a real person at Citibank, follow these steps:
Call Citibank’s customer service number. For general inquiries, dial 1-800-374-9700.
Listen to the automated menu and select the option that best matches your issue.
If you’re unable to get through, press “0” or say “representative” repeatedly to bypass the automated system.
Be prepared to provide your account information for verification.
You can also visit a local branch or use Citibank’s online chat service through their website or mobile app for assistance.