To speak with a live person at Citibank, you can follow these steps:
Dial the Customer Service Number: Call the Citibank customer service number. This is usually found on the back of your debit or credit card.
Navigate the Phone Menu: Listen carefully to the automated menu options and select the one that best matches your inquiry or say “Customer Service” to be connected to a live representative.
Verification Process: Be prepared to verify your identity for security purposes. Have your account number or other identifying information ready.
Speak with a Representative: Once connected, explain your issue or request to the customer service representative who will assist you further.
Following these steps should help you quickly reach a live person at Citibank for assistance with your banking needs.