One of the biggest advantages of live chat support is that you can access help instantly, without having to wait on hold or navigate through long phone menus.
2. Convenience
Live chat allows you to multitask while you wait for assistance. You can continue working on your QuickBooks software or do other tasks, making it a more convenient support option.
3. Written Record of Communication
Unlike phone support, live chat provides a written record of your conversation. This is helpful if you need to refer back to the chat later for troubleshooting or auditing purposes.
