Author: EMMA CRISS

Here are the key details regarding changing or modifying flights with Virgin Australia: +61 (1800) 005 886

Domestic Flights

• Date/route changes allowed on Flex fares without fees.

• Saver Lite restricted fares have $99 AUD fee per guest per change.

• Fare differences may apply if booking class unavailable. 

Short-haul Flights

• Flex has $150 AUD change fee per guest.

• Saver restricted is $250 AUD per ticket change.

Long Haul Flights

• Flex has $300 AUD change fee. 

• For Saver restricted it is $350 per guest.

General Policy

• Changes can be made up to 30 minutes before departure. 

• Same-day standbys may be possible for earlier flights.

• Name changes have separate fees on international routes.

Virgin Australia’s Date Change Policy:

• Fully flexible domestic “Flex” fares can change dates without fee.

• All other domestic “Saver Lite” restricted fares incur $99 AUD charge for date changes per guest. 

• For Short-Haul international, “Flex” has $150 fee per guest and “Saver” restricted is $250. 

• Long-Haul international “Flex” has $300 date change fee, while “Saver” restricted is $350. 

• Date changes must be made at least 30 minutes before original flight departure time.

• New flight dates pending availability – fare differences apply if same booking class unavailable.

• Date modifications forfeited if no-show for original outbound booking flight. 

• Date changes can be requested online, on phone via contact center, airport counters, etc. 

• Separate fees over and above date change charges apply for simultanous name changes.

• Other conditions and terms may apply depending on the exact type of ticket.