Here are the key details regarding changing or modifying flights with Virgin Australia: +61 (1800) 005 886
Domestic Flights
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Date/route changes allowed on Flex fares without fees.
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Saver Lite restricted fares have $99 AUD fee per guest per change.
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Fare differences may apply if booking class unavailable.
Short-haul Flights
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Flex has $150 AUD change fee per guest.
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Saver restricted is $250 AUD per ticket change.
Long Haul Flights
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Flex has $300 AUD change fee.
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For Saver restricted it is $350 per guest.
General Policy
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Changes can be made up to 30 minutes before departure.
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Same-day standbys may be possible for earlier flights.
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Name changes have separate fees on international routes.
Virgin Australia Date change
Virgin Australia’s Date Change Policy:
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Fully flexible domestic “Flex” fares can change dates without fee.
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All other domestic “Saver Lite” restricted fares incur $99 AUD charge for date changes per guest.
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For Short-Haul international, “Flex” has $150 fee per guest and “Saver” restricted is $250.
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Long-Haul international “Flex” has $300 date change fee, while “Saver” restricted is $350.
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Date changes must be made at least 30 minutes before original flight departure time.
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New flight dates pending availability – fare differences apply if same booking class unavailable.
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Date modifications forfeited if no-show for original outbound booking flight.
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Date changes can be requested online, on phone via contact center, airport counters, etc.
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Separate fees over and above date change charges apply for simultanous name changes.
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Other conditions and terms may apply depending on the exact type of ticket.